Terms of Use

Last updated: November 2026. Draft for the beta; plain English on purpose.

Who we are

Rowcue is provided by Inaclick, a company registered in Portugal (“we”). Contact: hello@rowcue.app.

Using Rowcue

You must be at least 16, or have a parent or guardian’s permission. Use Rowcue for your own crafting. Don’t try to break, overload, reverse-engineer or misuse the service.

Your patterns

You may only import patterns you own or have the right to use. Patterns stay yours. To turn a pattern into steps, its text is sent securely to our processing service and deleted as soon as the steps are returned; we don’t keep it, share it, or use it to train anything. Rowcue never generates patterns.

Step accuracy

Rowcue does its best to split patterns correctly, but it can make mistakes. Check the steps against the original pattern. The designer’s pattern is always the reference.

Subscriptions

Rowcue Pro is sold through Apple’s App Store. Prices and periods are shown before you buy. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel in Settings → Apple ID → Subscriptions. Refunds are handled by Apple under its policies. Nothing here limits your rights as a consumer under the law of your country.

Founder purchase (web)

Founder is a one-time purchase sold on our website through our reseller Lemon Squeezy, which is the merchant of record and shows the final price including tax. It gives you: (1) unlimited projects in the Rowcue web app, straight away, and (2) Rowcue Pro in the iPhone app when it launches, which we plan for February 2027. Founder spots are limited to 300 and we will not sell more.

Your right to withdraw: in the EU and UK you can cancel within 14 days. Because the web app is available immediately, at checkout we ask you to agree that access starts now and to acknowledge that you lose the right to withdraw once you use it. Even so, if the iPhone app hasn’t launched by 30 June 2027, you can ask for a full refund at hello@rowcue.app.

Availability and changes

We may update Rowcue and these terms. If a change is significant, we’ll tell you in the app or by email before it applies.

Liability

Rowcue is provided as is. To the extent the law allows, we’re not liable for indirect losses, such as a project that needs to be frogged. Nothing here excludes liability that can’t be excluded by law.

Law

These terms are governed by Portuguese law. If you’re a consumer, you also keep the protection of the law where you live, and you can use the EU online dispute resolution options or your local consumer bodies.